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Ordering Information

Order Status
Check the status of your most recent orders by visiting our My Account page. This is the easiest and fastest way to get the most current information regarding your www.gbagshop.com orders.

When you click on My Account you will be prompted to log in with your email address and password. The Order History page will provide you with detailed information about your current order or past orders. After your order is shipped, your tracking number, if available, will be displayed. You can click on the tracking number to view the delivery status of your order.

Finding Your Order Status

The status of your order is easy to find.

  • Check your email. You were required to enter an email address during Checkout. You will receive emails at your address keeping you up-to-date about the status of your order.
  • Visit the website. Sign in to your order history under my account at www.gbagshop.com 24 hours a day. You may view information about your most recent orders (including tracking information) as well as past orders.
  • Contact us. If you still have questions about your order, please contact us at support@gbagshop.com.


How is Order Status Different from Tracking Information?
The status of your order is supplied by www.gbagshop.com, and represents what is happening with your order between the time you place it and the time it ships from our warehouse. Once your order leaves our warehouse, it is handled by a carrier that may provide tracking information until your order is delivered. The tracking information is accessible from your order history on our website when it becomes available.

Cancellations
Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons are:
  • Item(s) not available.
  • Difficulty in processing your payment information.
  • Cannot ship to address provided.
  • Duplicate order was placed.

  • Changing or Cancelling Your Order
    After you have clicked “Place Order”, your order begins to process and you cannot make any changes to your order. Our system is designed to fill orders and get them on their way as soon as possible.
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